
Warranty
All refurbished PCs include a 1-year parts and labor warranty.
All new PCs come with a minimum 2-year parts and labor warranty.
Warranty Exclusions
The warranty does not cover the following:
Accidental damage
General wear and tear, misuse, neglect, or buyer-induced damage
Incorrectly installed goods
Overheating caused by excessive dirt or dust buildup
Consumables (e.g., ink cartridges, batteries)
Data recovery or backup of files, programs, and personal data
Fixing incorrectly installed or incompatible software not provided by Elite PCs
Virus removal
Compatibility issues with third-party software or hardware
If you have any questions regarding warranty coverage, feel free to get in touch.
Damage incurred due to poor packaging when an item is returned to us is not covered. If being returned for a refund, a charge will apply to replace damaged parts.
We strongly recommend customers keep the original packaging to prevent damage upon return.
